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Winning Team

Build a Winning Leadership Team

One of the most important things an Entrepreneur or CEO can do is build a strong leadership team.  Even in solo sports, such as professional mountain biking or golf, there are people who help with strategy, skill development, strength training, and the list goes on. No top athlete, Entrepreneur, or CEO can reach peak performance without a winning team.

Winning Team

5 Steps to Develop Your Team

Whether you are putting together your first leadership team or pushing an existing one to a higher level of performance, there are five aspects to get right. If you are going to have a team, ensure it is the BEST team possible.

  1. Decide how many will be on the team. Five plus or minus two is the magic number. Drop below, and you lose the benefit of collective intelligence. Go above, and you lose the ability to ask the really hard questions and really dive deep into strategy.
  2. Commit to a Team #1 mindset. This is hyper-critical for peak company performance. Team #1 means that, for whomever is on the team, the health and well being of the leadership team takes priority over the divisions or teams that the members support. Said another way, Team #1 must be committed to the Full Company Objectives and not just the objectives for their divisions.
  3. Create a Team #1 playbook. Hopefully your company has Core Values and a Core Purpose in place to drive healthy growth. Team #1 needs its own set of rules, agreements, and aspirational values to guide them through People, Strategy, and Execution discussions. Team #1 is still accountable for the full company Core Values, but to hit peak performance or reach a higher level, aspiration to achieve more is required.
  4. Behave your way to Trust. This starts with the CEO. The company leader must be vulnerable, admit to mistakes, and share fears so others can see vulnerability in action. Once the team learns to be vulnerable as well, their guards will come down and real work can get done. This accelerates the team’s ability to separate themselves from what is good for them personally versus what is best for the team and the company. A good rule of thumb is ensuring one quarter to one half of meeting agenda is committed to building team health.
  5. Set the cadence. Establish an annual calendar of Team #1 meetings. These are usually separate from Annual and Quarterly Planning sessions. Annual and Quarterly sessions are focused on Strategy and Execution while Team #1 meetings are focused on organizational health and full company alignment.

You have heard it before and you’ll hear it again. The best players don’t win, it’s the best team that wins. Leverage the power of the Team #1 concept and Crush the Competition!

Create Your Epic Win

What is your crystal clear vision of the future? What are you and your team building toward? What is your Epic Win™? Get this one question right, and you will have created a source of clarity and purpose for your business. As a huge bonus, Strategy becomes easier as you’ll have a mechanism to help determine growth ideas that you should and should not incorporate.

Epic Win

I have found that in business we really only have control over two things. The Epic Win description, which defines where we are going, and the next 90 days, which is the action plan to move in the direction of the Epic Win. Everything in between is really just a highly educated guess. When running a company from this perspective, getting everyone on the same page with a shared vision becomes critically important. Here are the steps to take to craft a powerful Epic Win.

Shaping Your Epic Win™

To begin the process of creating your Epic Win, start with easy snapshots of your ideal vision of what your company will look like moving forward. The ultimate goal is to create a short phrase that you and your team are emotionally connected with.

Step 1 – Select your time horizon. Anywhere between a 10 and 30-year time frame works. The most meaningful, and hardest to do, is the 10-year mark.

Step 2 – Let’s assume you selected to define your Epic Win at the 10-year mark. How much revenue will your company have? What geographic area will you cover? What kind of markets will you be in? Make sure what you select is bigger than something you can reverse-engineer into immediately. Your team needs to believe it is possible, but should not be able to figure out exactly how they would get there. It needs to be an Epic Win… not just a win.

Step 3 – Make a list of the things that your company is ‘best in the world at doing.’ What are the Core Competencies that have gotten you to where you are today? What separates you from the pack?

Step 4 – Create a list of what your company is the most passionate about. What is your Core Purpose? What is your company’s reason for being? What is your value to the world?

Step 5 – Develop a list of the things that drive your economic engine. How do you make money?

Step 6 – Take your time horizon from Step One, your company snapshot from Step Two, and combine it with the language you created during Steps Three through Five. You’ll typically see a pattern of key words that emerge in Steps Three through Five that your team gets excited about. You can really sense it.

Step 7 – Make sure your Epic Win is measurable. You have to know when you achieve it and you have to know how you’ll keep score along the way. This score is an excellent annual KPI/Metric to track the success of the business.

Epic Win™ Examples:

  • Starbucks – To be the number one global brand.
  • Insight CXO – Increase the value of 1,000 companies by 3X or more.
  • Big Sky Associates – Deliver 5 Billion in value to clients by 2025.
  • Training Concepts – Create 100,000 positive impacts on students.
  • EFI – Be the #1 brand in decorative glass and architectural interiors by 2035.

 

Start energizing your team by developing an Epic Win story that everyone can get behind. This process can take anywhere from one hour to six months. You’ll know when you get it right based on the energy you get back from the team.

 

(Image: Trey Mortensen / flickr)

Why Growth Initiatives Fail – Energy, Time, and Money

light-bulb-503881_1280I have taken a few months off from blogging to work on a book that will be published early summer called The Breakaway Move, Entrepreneurs’ Playbook on Crushing the Competition. After 23 years of entrepreneurial experience, founding several companies, and most recently serving as a business growth coach with hundreds of strategy/execution planning sessions under my belt, I have finally figured out the three main reasons why growth initiatives fail – and what to do about it.

Reason Number One: Not having the right kind of energy within the team that’s responsible and accountable to generate the desired result. What do I mean by this? I’m talking about not having clearly defined Core Values, Core Purpose, and the overarching Epic Win (10-year goal), as well as making sure the growth initiative accelerates the achievement of these principals. Understanding why, other than money and profit, you’re in business goes a long way in getting the team behind a project. Having the team emotionally connect to the project will help them navigate the inevitable setbacks along the way. Choosing projects that excite the team is powerful. How do they benefit personally?

Reason Number Two: The team underestimates how much time it will take to generate results. This can be within the management team, in how long departments actually need to meet their goals, or how long it takes vendors and partners to follow through. And for most entrepreneurial companies, it can mean not getting outside help soon enough to accelerate the learning required to drive results. Plus, an unhealthy team that operates without real trust does not get stuff done as fast as a team that trusts each other. These are below-the-waterline, team-related issues (that nobody talks about), but slow down everything.

Reason Number Three: Anything that takes team energy and time must generate a profit or it’s not worth doing. Just driving revenue is not a good idea, given our current economic stage. The challenge is money/profit usually becomes the number one driver for a growth initiative, and energy and time are second thought. And this is why things fail. The CEO (plus maybe someone else) was behind an idea, but everyone else (secretly) was not connected to it and (secretly) hoped this would just be another failed attempt at change. Companies like GE that have a formalized process to take projects to the Board of Directors for clearance don’t really have to worry about energy so much. But entrepreneurial growth companies absolutely do.

Starting a growth initiative often means you have some tough decisions to make. Say you’re trying to decide between opening a new office in a new market vs. combining two current products into something innovative and new. Assuming both will generate about the same financial results with great execution, which one gets the team excited? Which one gets you closer to your company’s Epic Win? What would be a Crushing Move on your competitors? Which one would just be really cool if you could do it? Which one would your team learn and grow from the most on a personal level? Professional level? Get the point? You can feel the energy build around the right choice by the questions alone.

Set a weekly or monthly cadence with your team NOW and start working through what projects or ideas are worth pursuing and start separating yourself from the pack … create your Breakaway Move!

(Image: Comfreak / Pixabay)

Real Leaders Find A Way

Getting Core Values right in a business is the #1 way to build a strong and enduring Culture and is the foundation upon which an enterprise is built. Having a list of cool Core Values on a website – and really integrating them into the daily life of the organization based on intentional actions – are two different things.

EFI, an Insight CXO member with 80+ employees, finally nailed their Core Values and actions plans this week during their Q3 Quarterly Planning Session. We started the process in January, and I thought it would be helpful to share what a process can look like in reality. Month 5 is where this gets powerful.

Month 1 – Learn what a Core Value is and use sticky notes to generate a list of potential values.14485059353_8d009d4eb3_z

Month 2 – Review the list and test it against the following questions.

  • Are the Core Values alive in the company today?
  • Would you fire an offender for repeated violations?
  • Would you take an economic hit to defend them?

Some values are great attributes, but don’t make the Core Values cut.

Month 3 – Finalize the 3-5 final Core Values. We know the right values are identified, but the wording is not perfect.

Month 4 – Get the wording right for the Core Values, and get clarity on the specific behaviors and actions that support or violate each one. Begin thinking about how the values will be integrated into the company.

Month 5 – Roadblock!!! EFI’s planning team was supposed to start implementing the Core Values, but even though the values LOOKED right, they did not FEEL right to the team. The team was concerned the employees would not embrace the values and might even reject them. This is a common FEAR in rolling out Core Values that nobody talks about.

Here’s where EFI knocked it out of the park. Admittedly, the team was a bit discouraged, so they really dug and – with great focus – re-worded the values. They did not change the values, just the labels. Here’s what they came up with:

MAKE A DIFFERENCE – This is their overarching, one-phrase Core Value.

Respect every Individual

Lead with Humility

Focus on the Improvement Process

Assure Quality at the Source

Winning Attitude

To help everyone remember, they turned the first letter of the Core Values into this mnemonic: Real Leaders Find A Way.

Month 6 – Create a list and an action plan to integrate the Core Values into the company with real excitement. I will report back in a follow-up blog post on the cool and innovative ways they implement the Core Values.

EFI’s Core Purpose is To Inspire Through Innovation … I can’t wait to see what they do next!

My “One Word Close” at the end of our Q3 Quarterly meeting was GRATEFUL. I’m grateful to be EFI’s coach and get to witness a team who really cares about their employees and was unwilling to move forward with Core Values that did not 100% meet their standards.

Sometimes as a coach I learn more from my members than they learn from me. And I’m very grateful for that.

Image: Flickr

Find Your Never-Ending Energy Source: Core Purpose

Nothing can grow without energy – not people, not animals, not plants, not businesses. Whether you’re an organism or an organization, if you don’t have enough fuel, your growth will be slow and stunted, your potential unreached.

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If your business is rapidly growing (or looking to do so), you need a powerful and renewable source of fuel to sustain that growth, to maintain the willpower to execute on your strategy, to empower the A-players who have the drive to make a positive difference, not just show up for a paycheck.

The strongest fuel you can find is one you can create on your own – your company’s Core Purpose. I like to say, “It’s where the batteries come from.” It’s the organization’s unique and never-ending energy source, its reason for being. It’s the guiding star that fuels you and enables you to make your Breakaway Move™ to beat the competition.

Costner Law, a Charlotte Business Journal #3 Fast 50 company in Charlotte, NC, is very clear about its Core Purpose: Making real estate transactions easy and simple. This Purpose drives Costner’s strategy, the kind of people they hire, the technology they use, the kind of clients they work with, the way they design their internal processes, and so on. As a result of being clear on their Purpose and doing things right, Costner is on track to becoming the largest real estate law firm in the southeast.

Define Your Purpose

If you don’t have a clearly defined purpose, a good place to start is by watching Simon Sinek’s TED Talk called The Golden Circle. It’s been downloaded more than 22 million times. But be forewarned, discovering your purpose is one of the most challenging strategy developments you will make. Not because it’s so hard, but because it’s so uncomfortable. Figuring out why your company exists becomes emotional and it engages the limbic part of the brain that does not have language. It’s where gut feelings come from. It’s why you might like one car over another, even though the other has clearly better specs. One just feels right to you … you just connect with it.

Ask Five Times

Another method is to start with a simple statement describing what your business does, then ask “why is that important” five times. Ask yourself and your leadership team: “why is that important? – why does that matter? – why is that important? – why does that matter? – why is that important?” This should reveal the organization’s Core Purpose. If you think you have gone too far, just back up one level. You’ll know when you got it right, because you will emotionally connect to it. It will feel right.

Reach for the Stars

Just like a star, Core Purpose is not something you can actually reach but is something that keeps you on the right path and constantly motivated. So, to find your never-ending energy source to sustain your journey, develop and leverage your Core Purpose, and set your course for the stars!

 

Image credit: Jason Boyle / Flickr